Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase, fill out a form from our TikTok ads, or interact with our advertisement on (the "Site").


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, we may collect information that you provide to us through our TikTok advertisements. This may include information you provide when you fill out a form, such as your name, contact information, and preferences or interests related to our services.

Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information, Order Information, and any information gathered through our TikTok advertisements.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Moreover, we may use the information we gather from our TikTok ads to understand our audience better and to create targeted advertising to reach individuals who may be interested in our services.


We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

We may also share Personal Information with TikTok in accordance with their privacy policy and your privacy settings on that platform.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

  • GOOGLE -
  • BING -
  • TIKTOK -

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


When you place an order through the Site, or interact with our TikTok ads, we will maintain your Order Information and TikTok ad interaction data for our records unless and until you ask us to delete this information.


Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – you have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – you have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – you have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – you have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Pristinegreen upholstery and carpet cleaning does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below: PristineGreen Upholstery and Carpet Cleaning The privacy of our users is important to us, and we take care to safeguard it.

Customer Phone Number Storage & Use

PristineGreen Cleaning, LLC ("we", "our", or "us") respects the privacy and security of its customers. This section outlines our practices and policies regarding the storage and use of our customers' phone numbers.

1. Purpose of Collection and Use:

We collect and store our customers' phone numbers in our database for the following purposes:

  • To communicate service-related information, updates, and announcements about appointments.
  • For marketing purposes, to share promotions, offers, and other relevant information about our services.
  • For customer care and support.

2. Security Measures:

We understand the importance of safeguarding our customers' information. As such, all phone numbers stored in our database are housed on a secure server with state-of-the-art encryption and protection measures to prevent unauthorized access.

3. Opting Out:

Customers who wish to opt-out of receiving marketing messages or any other communications from us can do so at any time by replying "STOP" to any message received from our numbers. Upon receipt of this request, the customer's phone number will be removed from our marketing list promptly. However, they may still receive service-related communications unless they discontinue our services.

4. No Third-party Sharing:

We value our customers' trust. We do not, and will not, share, sell, or distribute our customers' phone numbers to any third-party entities for their marketing or promotional purposes.

5. Review and Corrections:

If at any point a customer wishes to review what phone number we have on record or correct any inaccuracies, they may contact our customer service team who will assist them accordingly.

6. Changes to This Policy:

From time to time, we may update this section of the privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Customers will be notified of any significant changes and are encouraged to review this section periodically.